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Complete onboarding and compliance checks

Identity, vehicle, and compliance requirements for activation.

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Written by Max Valjan
Updated today

This guide explains activation requirements for drivers, including profile setup, compliance, and verification.

What this is

Driver onboarding confirms identity, required documents, and account readiness before jobs can be assigned.

What to provide

  • Submit profile and contact information.

  • Upload required driving and compliance documents.

  • Complete any mandatory training acknowledgements.

What happens next

  • Verification checks are processed and your activation status is updated.

  • If requirements are complete, job visibility and assignment flows are enabled.

  • If blocked, support can review your submission with account identifier and submission date.

If you are fleet-assigned

  • If you're assigned by a fleet dispatcher or manager, use the Fleet guides for dispatch, billing controls, and compliance workflows.

  • Start with: Dispatch board and driver assignments; Fleet billing and payout controls; Compliance and document management.

If verification is pending too long, contact support with your account email and submission date.

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