Follow the driver app lifecycle from availability to completion to keep payouts and customer updates accurate.
Operational best practices
Confirm stop details before starting route.
Update status promptly at pickup and drop-off.
Attach required delivery proof where requested.
Use the mobile driver workspace for live assignment execution.
Current platform note
Dashboard web driver orders currently include a sample-data preview path in some views.
Production job execution is handled through driver mobile workspace flows.
If you are fleet-assigned
If you're assigned by a fleet dispatcher or manager, use the Fleet guides for dispatch, billing controls, and compliance workflows.
Start with: Dispatch board and driver assignments; Fleet billing and payout controls; Compliance and document management.
Always report route blockers in-app so dispatch and customer support receive consistent updates.