This guide explains how earnings are recorded and what must be complete before payouts are released.
What this is
Payout readiness depends on completed jobs, verified account setup, and no active compliance blockers.
What to provide
Ensure payout profile details are complete.
Confirm completed jobs show final status.
Check for any compliance holds on account.
Review account verification checks and clear pending items in your documents panel.
Keep relevant job IDs and expected payout date available for escalation.
What happens next
Eligible completed jobs are included in payout cycles after validation.
If account verification or compliance requirements are outstanding, payouts remain paused until resolved.
Support can investigate delays when you provide job IDs and expected payout window.
If you are fleet-assigned
If you're assigned by a fleet dispatcher or manager, use the Fleet guides for dispatch, billing controls, and compliance workflows.
Start with: Dispatch board and driver assignments; Fleet billing and payout controls; Compliance and document management.
For payout delays, include job IDs and expected payout date in your support message.