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Driver promotions and referral programs

How driver incentive campaigns and referrals are applied and reviewed.

Updated over a month ago

Driver campaigns can include promotions and referral rewards when eligibility conditions are met.

What this is

Promotions and referral programs reward specific delivery or invite outcomes defined by campaign rules.

What to provide

  • Your driver account identifier and campaign reference.

  • Relevant job IDs or referral reference for the claimed reward.

  • Date window when eligibility conditions were completed.

What happens next

  • Available now: eligible campaign events are validated against assignment and completion records.

  • If conditions are not met, rewards are not issued and support can explain the blocking requirement.

  • Coming soon: expanded campaign history visibility and clearer in-app reward audit details.

If you are fleet-assigned

  • If you're assigned by a fleet dispatcher or manager, use the Fleet guides for dispatch, billing controls, and compliance workflows.

  • For fleet-side incentive handling, review Fleet billing and payout controls.

For disputed rewards, send campaign name and matching job or referral references in one support message.

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