This guide explains the booking flow for your first delivery request: add stops, choose a vehicle, review pricing, and confirm.
What this is
Use this flow when you want to create a new pickup and drop-off order in the customer app.
What to provide
Add pickup and drop-off addresses.
Add extra stops if needed.
Pick schedule date and time.
Select a vehicle type and include delivery notes for handover.
What happens next
The app shows an estimated price before checkout.
After confirmation, dispatch starts assignment based on route and availability.
You can track status from pending to assigned, in transit, and delivered.
If route details change after confirmation, assignment speed and final pricing can be adjusted.