You can edit or cancel before certain operational milestones, depending on assignment state and whether pickup has started.
Changes usually allowed before pickup
Recipient phone and delivery notes.
Time window updates.
Minor address corrections.
If edit controls are unavailable, support can review manual changes.
Changes that can affect price
Adding extra stops.
Changing to a larger vehicle type.
Major distance or time changes.
If the cancel button is unavailable, contact support and include the reason so the team can review options.